Terms and Conditions

Services

We provide digital services such as web development, UI/UX design, and related consulting. Specific deliverables, timelines, and pricing will be defined in a written proposal, quote, statement of work, or invoice.

Quotes, Scope & Revisions

• Quotes are based on the scope and assumptions shared at the time of estimation.
• Changes to scope (new features, pages, integrations, content, or design changes) may impact cost and timelines.
• We'll confirm any scope changes in writing before proceeding.

Payments (Advance & Non-Refundable)

• Unless otherwise agreed in writing, work begins after an advance payment or deposit is received.
• The advance payment/deposit is non-refundable. It reserves capacity and covers initial discovery, planning, and project setup.
• Remaining balances are due according to the agreed milestone schedule or invoice terms.
• Late payments may pause delivery, disable access to work in progress, or delay timelines until accounts are brought current.

If you require different payment terms (e.g., split milestones), we can agree them in writing before the project starts.

Client Responsibilities

• You agree to provide timely feedback, approvals, and required content (text, images, branding) unless content creation is included in scope.
• You are responsible for ensuring you have rights to materials you provide (e.g., logos, images, copy).

Intellectual Property

• Unless otherwise agreed in writing, ownership of final deliverables transfers to you after full payment is received.
• We retain ownership of our pre-existing tools, frameworks, templates, and know-how used to create the deliverables.
• Third-party licenses (fonts, plugins, stock assets, hosting) remain subject to their respective terms.

Project Timelines

Timelines are estimates and depend on timely client feedback and deliverables. Delays in approvals, content, or payments may shift delivery dates.

Termination

Either party may terminate a project in writing. You are responsible for paying for work completed up to the termination date. The advance/deposit remains non-refundable.

Warranties & Disclaimers

This website and our services are provided on an "as is" and "as available" basis. We do not guarantee that the website will be uninterrupted or error-free at all times, especially where third-party services are involved.

Limitation of Liability

To the maximum extent permitted by law, Cylvor IT will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill.

Updates to These Terms

We may update these Terms from time to time. Continued use of the website after changes are posted means you accept the updated Terms.

Contact

For questions about these Terms or to request a written agreement for a project, contact us via the details in the Contact section of this website.

These Terms are provided for general informational purposes and may not cover all legal requirements for your jurisdiction.